Effective Date: October 17, 2025
Diamond Decking respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We may collect the following information:
- Name, phone number, and email address submitted through contact forms
- Project-related details you voluntarily share
- Technical data such as IP address, browser type, and pages visited
2. How We Use Your Information
Your information is used to:
- Respond to your inquiries and provide requested services
- Prepare quotes or estimates
- Improve our website and customer experience
- Send updates or promotional messages, if you choose to receive them
We do not sell, rent, or trade your personal information to any third parties.
3. Cookies and Analytics
We use cookies and analytics tools (such as Google Analytics) to help us understand how visitors use our website and to improve functionality.
You can adjust your browser settings to disable cookies if you prefer, though some parts of the site may not function properly.
4. Sharing of Information
We may share information only when necessary to:
- Complete services or transactions (for example, with subcontractors or suppliers)
- Comply with legal requirements or court orders
- Protect our rights or the safety of others
5. Data Security
We take reasonable steps to protect your data from unauthorized access or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We keep your personal information only for as long as necessary to provide our services or as required by law. After that, it is securely deleted.
7. Your Rights
You can request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond in accordance with applicable laws.
8. Links to Other Websites
Our website may include links to external websites. We are not responsible for the privacy practices or content of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.
10. Contact Us
For any questions or requests regarding this Privacy Policy, please contact:
Email: info@diamonddecking.com